Your brand is outdated

One of the most obvious signs that it’s time for a rebrand is when your brand looks outdated or stale. If your logo, website, or other visual elements look like they were designed in the ’90s, it’s time for a change. An outdated brand can make your business look unprofessional and out-of-touch, turning away potential customers. A rebrand can give your business a fresh, modern look and help you connect with a new generation of consumers.

Your business has evolved

As businesses grow and evolve, their brand should reflect those changes. If your business has shifted its focus, expanded its services, or reached a new target audience, your brand may no longer accurately represent who you are or what you offer. A rebrand can help you showcase your current offerings, values, and mission to your audience.

Your brand is confusing

If your brand messaging is unclear or confusing, it’s time for a rebrand. Your brand should clearly communicate what your business does, what sets you apart from competitors, and how you can help your customers. If your brand messaging is muddled or doesn’t align with your business’s values, a rebrand can help you realign your messaging and clarify your brand’s purpose.

Your brand no longer resonates with your audience

As consumer preferences and trends change, so should your brand. If your brand no longer resonates with your target audience, it’s time for a rebrand. Your brand should connect with your audience and reflect their values and interests. A rebrand can help you understand your audience’s needs and preferences, and design a brand that resonates with them.

Your brand is associated with negative perceptions

If your brand is associated with negative perceptions or experiences, it’s time for a rebrand. Negative associations can stem from a variety of factors, including poor customer service, bad PR, or a poor-quality product or service. A rebrand can help you distance yourself from negative perceptions and reposition your business as a positive force in the market.

If you’re not sure whether your business is ready for a rebrand, schedule a clarity call with twelve-o-one. Our team can help you navigate the rebranding process, creating a brand that not only aligns with your business goals but also resonates with you, and one that you’ll be proud to showcase.

The post 5 Signs Your Business is Ready for a Rebrand: A Guide for Entrepreneurs appeared first on 1201 Journal.

Defines your goals and objectives

A social media strategy helps you define your goals and objectives, allowing you to create a clear plan of action to achieve them. Whether it’s increasing brand awareness, driving website traffic, or boosting sales, a well-defined social media strategy will help you stay on track and measure your success.

Improves your targeting and engagement

A social media strategy helps you target your ideal audience and engage with them in meaningful ways. By understanding your audience and their preferences, you can create content that resonates with them and encourages engagement. This, in turn, can help increase your reach and drive more traffic to your website.

Builds your brand awareness and reputation

Social media is a powerful tool for building brand awareness and reputation. By consistently sharing valuable content and engaging with your audience, you can establish yourself as a thought leader in your industry and increase your brand’s visibility. This can also help improve your online reputation and establish trust with your audience.

Enables you to track and measure your success

A social media strategy allows you to track and measure your success, providing valuable insights into what’s working and what’s not. By monitoring key metrics such as engagement, reach, and conversions, you can make data-driven decisions to optimize your social media strategy and improve your overall performance.

It’s important to note that posting for the sake of posting without a proper strategy in place may not be effective. Your content may not be “on brand” or reach your target audience, resulting in low engagement and little to no impact on your overall goals.

Businesses need to focus on adapting to the latest trends in order to stay relevant and engage with their audiences effectively. At twelve-o-one, we understand the importance of social media success and can help guide you through the process. By allowing us to take care of the technical aspects of your social media strategy, you can focus on areas of the business you are most passionate about, such as creating new products or services. Our team of social media experts will work with you to develop a tailored strategy that meets your business’s unique needs, leveraging the latest trends, such as video content, augmented reality, social commerce, private messaging, and personalization. To learn more about our services and how we can help take your business to the next level, visit our website or contact us today to book a call. Let us help you achieve social media success in 2023 and beyond.

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Email marketing is an essential part of any digital marketing strategy, and choosing the right email marketing platform is crucial for success. With so many options available, it can be overwhelming to decide which one to use. In this post, we’ll take a look at seven of the top email marketing platforms in 2023 and help you decide which one is right for your business.

Flodesk

Flodesk is a relatively new email marketing platform that has gained popularity for its beautiful, customizable templates and user-friendly interface. Flodesk offers a flat pricing model of $38/month for unlimited subscribers and unlimited emails. If you’re looking for a platform that can help you create visually stunning emails, Flodesk may be the right choice for you.

ConvertKit

ConvertKit is a popular email marketing platform that focuses on serving bloggers, content creators, and small businesses. ConvertKit offers a free plan for up to 1,000 subscribers and paid plans starting at $29/month. ConvertKit’s strengths lie in its automation and segmentation capabilities, making it an excellent choice for those looking to create personalized, targeted email campaigns.

Mailchimp

Mailchimp is a well-known email marketing platform that offers a wide range of features, including email templates, A/B testing, and list segmentation. Mailchimp offers a free plan for up to 2,000 subscribers and paid plans starting at $9.99/month. With its user-friendly interface and drag-and-drop editor, Mailchimp is a great option for beginners.

Klaviyo

Klaviyo is a powerful email marketing platform that specializes in e-commerce businesses. Klaviyo offers a free plan for up to 250 subscribers and paid plans starting at $20/month. Klaviyo’s strengths lie in its segmentation and automation capabilities, making it an excellent choice for businesses looking to drive sales through email marketing.

ActiveCampaign

ActiveCampaign is an all-in-one marketing platform that includes email marketing as one of its features. ActiveCampaign offers a free trial and paid plans starting at $9/month. With its powerful automation capabilities and CRM integrations, ActiveCampaign is an excellent choice for businesses looking for a comprehensive marketing solution.

MailerLite

MailerLite is a cost-effective email marketing platform that offers a range of features, including email templates, list segmentation, and automation workflows. MailerLite offers a free plan for up to 1,000 subscribers and paid plans starting at $10/month. MailerLite’s strengths lie in its user-friendly interface and affordability, making it a great choice for small businesses and beginners.

Choosing the right email marketing platform is crucial for the success of your email marketing campaigns. Whether you’re a blogger, small business owner, or marketing professional, there’s an email marketing platform out there that will meet your needs. Consider the features, pricing, and integrations of each platform before making your decision, and remember to test and optimize your campaigns to ensure maximum effectiveness.

With the right email marketing platform in place, you can reach your audience effectively and drive more sales for your business. If you’re feeling overwhelmed by the thought of setting up your email marketing platform or need help optimizing your existing campaigns, twelve-o-one can help. Our team of experts can guide you through the process, from design to segmentation, to ensure that your email campaigns are effective and engaging. Don’t let email marketing stress you out – let us help you take your campaigns to the next level and book a clarity call with us today.

The post <strong>Best Email Marketing Platforms in 2023: Which One Should You Use?”</strong> appeared first on 1201 Journal.

1. Establish Credibility – professional-looking website can help establish your business as a legitimate and trustworthy entity in the eyes of potential customers or clients. It shows that you take your business seriously and are invested in providing a positive customer experience.

2. Increase Visibility – Having a website allows you to reach a wider audience beyond your immediate geographic area. With the right SEO strategies, you can increase your website’s visibility on search engines and attract new customers from around the world.

3. Showcase Your Brand – Your website is a reflection of your brand and should showcase your unique personality and values. It’s an opportunity to create a positive first impression and stand out from the competition.

4. Expand Your Reach – A website allows you to expand your reach beyond traditional marketing channels, such as print or radio advertising. You can use social media and email marketing to drive traffic to your website and engage with customers directly.

5. Increase Sales – A website can serve as a powerful sales tool, allowing customers to browse your products or services, make purchases, and contact you directly. It can also help streamline your sales process and improve customer satisfaction.

Now that you know why having a website is crucial for your business, the next step is choosing the right CMS to build and manage your website. With so many CMS options available, it can be overwhelming to choose the right one. Here are five popular CMS options to consider:

WordPress – WordPress is the most popular CMS, powering around 40% of all websites. It’s an open-source platform with a massive user community, making it easy to find support and endless customization options available through themes, plugins, and widgets. WordPress is suitable for a variety of websites, from simple blogs to complex e-commerce sites.

Shopify – Shopify is a popular CMS designed specifically for e-commerce sites. It’s a paid platform with an all-in-one solution, including website hosting, a domain name, and built-in payment processing. Shopify offers a wide range of themes and plugins that allow you to customize your store, and it’s easy to use even for beginners.

Squarespace – Squarespace is a website builder that offers an easy-to-use drag-and-drop interface for building a website. It’s a paid platform with a range of features, including website hosting and a domain name. Squarespace offers a range of templates to choose from, making it easy to create a professional-looking website even if you have no design skills.

Wix – Wix is another website builder that offers an easy-to-use drag-and-drop interface for building a website. It’s a paid platform with a range of features, including website hosting and a domain name. Wix offers a wide range of templates to choose from, making it easy to create a professional-looking website even if you have no design skills.

Showit – Showit is a website builder that offers a drag-and-drop interface for building a website. It’s a paid platform that offers a range of features, including website hosting and a domain name. Showit is a popular choice for photographers, designers, and creatives who want a website that showcases their work.

Choosing the right CMS depends on your specific needs and goals. If you’re feeling overwhelmed or unsure about how to improve your online presence and website, don’t worry! Twelve-o-one is here to help. 

Our team of experts has years of experience in creating and optimizing websites for businesses of all sizes. We can help you choose the right CMS for your brand’s website and optimize it for maximum performance. We can help you improve your website’s design, functionality, and search engine visibility to attract more customers and grow your business. From website design and development to SEO and content marketing, we can help you attract more customers and grow your business. Contact us today to learn more about our services and how we can help you achieve your online goals. Let’s work together to take your website to the next level!

The post 5 Reasons Why Having a Website is Crucial for Your Business and Which CMS to Choose appeared first on 1201 Journal.

From rewards programs to personalized customer service, you can use these seven strategies to keep your customers coming back time and time again. Not only will these strategies help you to increase customer loyalty, but they will also help you to build positive relationships with your customers and ensure that they have the best possible experience when interacting with your business.

What is customer loyalty and retention?

Customer loyalty refers to the extent to which customers will remain loyal to your business. It is the idea that customers will keep coming back to your business and purchase from you regularly regardless of competition in the marketplace. To achieve customer loyalty, you need to create an experience that keeps customers coming back. It also helps to keep your customers happy by providing them with the best service possible and making sure that they continue to come back. 

Benefits of customer loyalty and retention

There are many benefits to keeping customers loyal and retaining them. Not only will you earn more money and increase your revenue, but you will also save money in the long run. Some of the benefits of customer loyalty and retention include:

• Increased revenue: Customers who keep coming back to your store or website will spend more money with you. As a result, your business will earn more money.
• Increased customer spending: Some studies show that customers who feel appreciated and receive rewards spend more money. As a result, customers who feel appreciated and rewarded will buy more from you.
• Positive impact on your bottom line: Since the majority of your sales are coming from a small percentage of customers, the more you can retain them, the better off your business will be.
• Positive customer relationships: When customers feel appreciated, they will be more satisfied with your business and have a positive impression of you. Positive relationships with customers will lead to increased loyalty and retention.
• Customer referrals: The more satisfied your customers are with you, the more likely they are to refer you to others.
• Less expensive advertising: When customers are satisfied with you, they are less likely to be influenced by competitors’ ads. This means that advertising costs are lower since you won’t need to spend money on advertising to keep up with your competitors.

Strategies to Increase Customer Loyalty and Retention

All businesses should work to increase customer loyalty and retention. There are many strategies that you can use to keep customers coming back to your business. Some of the most effective strategies to increase customer loyalty and retention include:

Rewards and loyalty programs: One of the best ways to increase customer loyalty and retention is by offering a rewards program.

Personalized customer service: Customers want a personalized experience when dealing with businesses. This means that they want to be treated as an individual and not just a customer. Providing personalized customer service can help to increase customer loyalty, especially when it comes to their needs and concerns.

Customer feedback system: Customers who feel valued will be more likely to remain loyal to your business. Offering a customer feedback system that is easy to use and quick will allow customers to let you know how you’re doing. This will allow you to improve your business and make customers feel valued.

Build relationships through social media: Social media is a great way to build relationships with your customers. The best way to do this is to start a blog on your company website. Customers will be able to read your posts and learn more about your business and products. It is also a great way to start a conversation with them.

Make it easy to buy from you: Customers want to be able to shop with ease. They want to be able to find what they’re looking for quickly and easily. If you can make it easy for customers to buy from you, they are more likely to be satisfied with their purchase.

Follow-up with customers: If you have a record of good customer relationships, you can also follow-up with customers by sending them emails or letters thanking them for their business. You can also send a follow-up email to customers who have recently made a purchase from you.

VIP program: With this kind of program, customers who spend a certain amount of money with you will become VIP members. 

Twelve-o-one aims to provide tailored support that nurtures your goals and helps you achieve higher LTV (Lifetime Value) and reduce churn rate for your business. We offer customized support to meet the specific needs of your business. Our expert guidance can help you gain clarity on the areas of your business that need improvement and bring your vision to life. Whether you need assistance with execution or want to bounce off ideas, Twelve-o-one is here to help you stay on the right track.

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What is Branding?

Branding is the process of creating an image for your company, product, or service by using words, images, and logos to connect with customers. Essentially, branding is a marketing strategy that helps you differentiate yourself from your competitors by creating a memorable identity. In today’s business landscape, customers are flooded with marketing messages. 

Your brand is what makes your business stand out and connect with customers. A strong brand gives your business instant credibility and allows customers to trust you. It’s essential to the success of your business and the customer experience.

Why is Branding Important for Your Business?

• Create a memorable and recognizable brand that customers can connect with
• You want your brand to be a part of your customers’ lives, so they see your brand in the marketplace and online and associate it with your products and services. 
• Branding is the first step in creating a memorable and recognizable image for your business. 
• It’s your opportunity to connect with customers and set yourself apart from competitors. 
• Branding is also the most cost-effective way to create recognition for your business. 
• Logo and marketing materials design cost far less than advertising and marketing campaigns and can be used to drive traffic to your website and social media channels.

Establishing Your Company’s Identity

Define your company’s mission and values:
Before you can create a strong brand identity, you need to know what your company stands for. Take the time to define your company’s mission and values, and make sure that they align with your target audience’s needs and values.

Understand your target audience:
Knowing your target audience is essential for creating a brand identity that resonates with them. Conduct market research to understand the needs and preferences of your target audience, and use this information to inform your branding decisions.

Create a consistent visual identity:
A strong visual identity is a key component of branding. Develop a consistent look and feel for your company’s logo, colour scheme, and visual elements, and use them consistently across all of your marketing materials.

Develop a unique voice and tone:
Your brand’s voice and tone should reflect your company’s values and personality. Develop a unique voice and tone that sets you apart from your competitors and resonates with your target audience.

Be authentic:
Your brand’s identity should be authentic and true to who you are as a company. Avoid trying to be something you’re not, and instead, focus on building an identity that is true to your company’s mission and values.

Use social media and digital marketing:
Social media and digital marketing are powerful tools for building brand awareness and connecting with customers. Use them to create a strong online presence, and engage with your target audience in a meaningful way.

Driving Brand Awareness

A brand strategy is about more than just creating a logo for your company. It’s about creating a memorable image for your business and standing out from competitors. Brand awareness is the level of recognition your brand has in the marketplace. A strong branding strategy will help you reach customers. You want them to see your logo, hear your brand name and associate your products and services with your business. 

Increase customer loyalty and retention

When customers are loyal to your brand, they’re less likely to shop around for lower prices or visit the competitor down the street. A strong branding strategy will help you retain customers who would otherwise shop elsewhere. When you’re creating your brand strategy, it’s important to think about your customer’s needs and how your products and services fit into their lives. For example, if you’re starting a cleaning and home services business, you want your customers to feel as though your services are a necessity. When you put together your branding strategy, you want to think about how you can position your business as something that customers can’t live without. You want to become an essential part of people’s everyday lives, so they think of you whenever they need your services.

Strengthen your Marketing Efforts

Branding is an essential part of all marketing efforts. It’s the foundation of your marketing strategy, and it extends beyond just your logo and website. The logo, website, social media channels and marketing materials are the first ways customers will interact with your brand. Your logo and colour scheme are important parts of your branding strategy. They help customers identify your company and build brand recognition and loyalty. When choosing or redesigning your logo, it’s important to consider your target audience and what message your logo conveys. You want your logo to reflect the qualities associated with your company and be memorable. You also want to make sure your logo is scalable, meaning it can be applied to different types of media, like business cards, brochures, t-shirts and yard signs.

Strong Brands Drives Revenue

Strong branding allows you to charge higher prices for your products and services. Customers who recognize your brand will likely pay more for your products and services since they’re buying from a trusted name. 

When you’re creating your branding strategy, it’s important to consider your target market and what your company does. Focus on creating a brand that will resonate with your target market. For example, if you’re creating a branding strategy for an accounting firm, you may want to focus on reliability and trustworthiness. You want your clients to feel as though you’re an indispensable part of their lives. When your clients see your logo, hear your brand name and experience the work you do for them, they’ll associate the positive feelings with your brand. When customers see your brand and experience your products or services, they’ll connect your brand with the positive feelings they have. This will increase brand recognition and help you drive revenue.

A 14-year study by McKinsey & Company revealed that top-ranked brands outperformed the world market as measured by return to shareholders by 74%.

Specifically, having a high-performing brand helped companies:

• Overcome commoditization
• Demand a premium price
• Shorten the sales cycle
• Increase sales volume
• Attract and retain top talent
• Build authentic culture
• Improve customer experience

How a Brand Strategist can help you with your business

Are you ready to take your business to the next level and make a lasting impression on your target audience? Twelve-o-one can be the key to making that happen. With our market research, brand positioning, and marketing strategy, we can help you develop a brand identity that is not only unique but also resonates with your target audience and differentiates you from your competition.

Whether you’re launching a new business, rebranding, or facing increased competition, we can guide you through the process of creating a brand that truly represents your business and its values. Don’t settle for a generic brand, one phone call can help you think more clearly about what areas of your business you want to improve and create a truly exceptional one that will set you apart and help your business thrive.

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